Terms & Conditions

Samples
Samples illustrate print and card quality but may not be to your exact requirements – we will send you exact proofs and colours when you order. We may not have the format you requested in stock – the nearest match will be substituted. Your sample may differ to how it appears on our website – if you would like to include any of these changes, remember to mention them when ordering (eg: fonts, layout) We will redeem the cost of your samples when you order, just quote the reference number you were given. This sample service is only within the UK and Northern Ireland (please email us if you live outside of these countries.)

Proofs
Proofs are produced for you to check the design, wording and layout prior to printing – they will not be of finished printed quality, or on correct paper. Whilst we take great care in producing your proofs, you are responsible for ensuring that the proof is exactly as you want it. Any changes required to the wording must be noted on the proof, signed and returned. Subsequent proofs will be black and white or we can email a pdf. We print from your signed proof and any subsequent corrections, not marked on the proof, will be charged accordingly.

Designs
All stationery, artwork and designs are the copyright of Scissor Paper Stone. All rights reserved. Due to the bespoke nature of the printing small variations in colour may occur. You are responsible for ensuring that you have permission to use any material (for example poems and hymns in your Order of Service) you ask us to include in your stationery.

Timing

Once we have received your order, we aim to get proofs to you within 7 days. Once approved, your finished stationery will be delivered within three weeks. Unfortunately these timing may change due to circumstances beyond our control, but we will always keep you updated on your order.

Prices
The price includes the typesetting, proofs, 1 set of amendments to the proofs if required, printing and envelopes where specified. The prices shown are inclusive of UK taxes, where applicable.
Full payment will be taken as acceptance of the terms and conditions of this web site.

Delivery
Delivery will be via an overnight courier or similar to Mainland England and Wales and is charged at approximately £11 (charged by parcel weight) but this is only a guide as it may increase for very large orders and decrease for small ones. A signature will be required on delivery to provide proof of receipt. If you are out they will leave a card with a telephone number to call to re-arrange the delivery. There is a track-and-trace service on-line and the contents are insured should the unthinkable happen.

Northern Ireland
Delivery will be with Royal Mail Special Delivery and charged by parcel weight with a small packing charge. A signature will be required on delivery to provide proof of receipt. If you are out the postman will leave a card with a telephone number to call to re-arrange the delivery. There is a track-and-trace service on-line and the contents are insured should the unthinkable happen.

All other destinations are delivered by Airsure or Royal Mail International signed for.

Cancellation
Cancellation of order will be subject to any costs incurred. Returns will not be accepted after delivery.

Our web site
Scissor Paper Stone has tried to ensure that information provided through this website is accurate, however it accepts no liability for any inaccuracies, errors or omissions in the site through technical or other reasons. We reserve the right at any time and without prior notice to make changes and corrections to the material on the site. Scissor Paper Stone does not guarantee the functions of the site will be uninterrupted or error-free or that the site is free of viruses or other harmful components. You will be responsible for the entire cost of all necessary servicing, repair or correction.

Copyright © 2004 Scissor Paper Stone. All Rights Reserved.


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